FAQs - Frequent Questions
In Decimas we want to help you and answer all the questions corresponding to your order or any process involved in the purchase of the same.
If you still have more questions, please contact us and we will answer you right away.
- In how much time will my request be delivered?
- What shipping options are available? What is the shipping cost?
- What transport company manages the shipments?
- How to make a return through a collection at my home?
- What is the deadline to make a return?
- Why have my items been refused for return?
- What should I do if the amount of my return is incorrect?
- When will I receive my refund?
- Are shipping costs refunded?
- Are changes and returns free ?